What is Selfie Liveness and how to pass it?

Selfie Liveness is one of the verification procedures that all of our customers must go through.

To complete it, you need the following:

• Your ID document.
• Device with the camera (mobile phone, laptop, tablet).
• A few minutes of your time.
  
  

Here you can check step-by-step instructions:

Step 1 – After following the link and being redirected to the application, click “Continue”.

Step 2 – Choose the device you will use to complete the liveness check.

Step 3 – Confirm that you are not located in the USA.

Step 4 – Select the issuing country of your ID and the type of ID document.

Step 5 – Review the tips or guidelines on how to take a photo of your ID.

Step 6 – Allow camera access to take a live photo.

Step 7 – Click the capture button and hold your ID within the designated frame.
This step will be performed twice - once for the front side and once for the back side of the ID.

Step 8 – Review tips and the guideline on how to complete the liveness check.

Step 9 – Follow the on-screen instructions by slowly rotating your head in the direction indicated by the arrow.

Step 10 – Once the liveness check is completed, you will be redirected to a page where you can wait for the result, which will appear in a few minutes.