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What is Selfie Liveness and how to pass it?

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Selfie Liveness is one of the verification procedures that all of our customers must go through.

 

To complete it, you need the following:

  • Your ID document
  • Device with the camera (mobile phone, laptop, tablet)
  • A few minutes of your time

 

Here you can check step-by-step instructions:

 

1. Find the link in your email inbox and follow it

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2. Press "Start" button to begin your verification process

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2.1. To proceed on your phone, scan the QR-code, or press the "Continue on desktop" button to proceed on your desktop

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3. Watch the instructions on how to take a photo of your ID document and press the button "Continue"

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4. Do not forget to click "Allow" on the pop-up window

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5. Take a photo of the front side of your ID document with your camera or upload it from your device

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6. Take a look at the result and press the button "Continue"

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7. You will see this window after your ID document has been accepted

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8. Watch the instructions on how to correctly take a Selfie and press the button "Continue"

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9. Put your face in the oval and wait until the system accepts a selfie

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10. You will see this window after your Selfie has been accepted

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11. Congratulations! You passed the verification process. Our support team will notify you regarding the results.

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