Ready to explore the world of fiat-cryptocurrency exchanges with Coinsdrom? Whether you're a professional or new to the game, knowing how to place an exchange order is essential. In this straightforward FAQ guide, we'll walk you through the process step-by-step. Say goodbye to confusion and hello to confidence. Let's get started on your journey to crypto success with Coinsdrom!
Step 1:
After going to the link, on the first page you will have to fill in your personal details. Make sure to choose CAD as your defaul currency.
Step 2:
On the next page you will have to create a password for your account.
Step 3:
You will be asked to confirm your email address.
Step 4:
An email will be sent to your email provided during account creation. To proceed, press "Account confirmation" button, or copy and paste the URL into your web browser manually.
Step 5:
If everything was done correctly, you'll be redirected to the website and will see such green notification. Login using the email and password you created to proceed.
Step 6:
You will be asked to approve the new device. Supporting email will be sent to authorize.
Step 7:
To confirm, please press the "Authorize this device" button if you received the email on the same device you used to create your Coinsdrom account. This will not work if you’re using a different device.
For example, if the email is received on your computer but you’re trying to log in from your phone, you’ll need to copy the URL from your computer’s email, transfer it to your phone, and paste it into your web browser on the phone.
Important for users with dynamic IP: If you have a dynamic IP, please disable it to pass this security check.
Step 8:
After that, you will be asked to confirm your phone number. Kindly insert the 6-digits code you received via SMS into the required field to confirm.
Step 9:
If everything was done correctly - you will be redirected to the next page where you will have to finish your registration by filling in all the blank fields. Some fields are auto-filled based on your previous answers.
Step 10:
Please note that during the process you will be asked to pass the Selfie Liveness verification to confirm your identity.
Step 11:
Here you will have to provide answers for all questions. Just choose the correct one from the list.
Step 12:
On the next page there will be KYC verification, kindly provide all the required docs.
Step 13:
Finally, you will have the option to choose coin, insert the wallet address and the order amount.
Step 14:
On the next page choose INTERAC e-Transfer® as the payment method
Step 15:
You will see instruction to proceed with the payment to your email address used for the registration
Step 16:
You will received request money email from Interac and to proceed with the order, you need to click on button "Accept Request"
Step 17:
You will be forwarded to Interac payment page where you will have to choose your bank
Step 17.1:
Or you can select Financial Institution or Province/Territory and Credit Union.
Step 18:
After successful transfer, You will receive confirmation email from Interac with reference number. This reference number starts with “CA” and has 8 characters. You can send us this number if your transaction is pending for a long time.
