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What is an acceptable ID?

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Image Requirements for ID Documents

Please be aware that we only accept valid government-issued ID documents for verification.

 

Which ID scan or photo is fully acceptable?

Image requirements:

  • Full-colour image
  • ID is in good condition
  • All data on the ID is easy to read
  • The image is well lit
  • ID is upright
  • 1-2 cm (½”-1”) of background around ID is visible
  • ID takes up most of the image

 

Reasons it can be rejected:

  • Black & white (grayscale) image
  • ID is damaged, torn, or has holes
  • ID is blurry, has a watermark, or any other obfuscation
  • The image shows light glare or reflections (do not use flash when photographing ID!)
  • ID is turned sideways or upside down
  • The edge of the ID is cut off (even if “a bit”)
  • There is too much space around the ID

 

Great examples:

  • The perfect image of an ID card

 

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  • The perfect image of a passport

 

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Unacceptable examples:

  • ID card is too blurry

 

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  • ID image is cropped

 

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  • ID edges are not visible

 

 

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  • ID image is not coloured

 

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  • ID background is not contrasting

 

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