Coinsdrom is a fully regulated financial services company, and as such, we are required to perform due diligence procedures similar to those conducted by banks. Your individual verification process depends on factors such as the value of your order, your transaction history, country of residence, and other security-related information.
While we strive to request all necessary documents during the checkout process, your order may still be subject to additional review by a compliance support agent. In such cases, further documentation may be required to proceed.